At Sureframe we have a simple, straightforward approach to business. We won’t make false promises or tell you that we can deliver when we can’t. We have belief and trust in our employees and our products. We want to listen to you and your comments - good or bad.

To illustrate Sureframe’s values and offerings we have developed the ‘Sureframe Wheel’. Each part of the wheel represents a component of what makes up Sureframe - each area is detailed below.

Product innovation

Like ourselves, we choose to partner leaders in our industry. Our profile supplier, for instance, WHS Halo, are in one word – innovators. We aim to be at least one step ahead of the competition.  Here is some interesting facts about WHSHalo:

In 1987 designed and produced the first interchangeable window and door system. In 1995 came the first authentic vertical sliding sash window and the first fully sculpted window system.

In 2000 came up with the first five-chamber system in Europe and capped it in 2004 with the patented hybrid beading system. Working with Sureframe and our partners means that you will benefit from the very latest products and industry breakthroughs.

Proven expertise

We are proud of our proven track record of delivering on time and in full. Our integrated supply chain from the start of the manufacturing process right to installation means that we have total control of what is delivered to you and when by. This is built from the special relationships we have with all our suppliers. We care.

Responsive

We always act quickly to remedy any product, service, delivery issues – this is especially critical when schedules are tight, and a quick response is needed.

Quality

The quality of our product and service is never compromised. This is reflected in every action we take and promise made to our customers.

Personal & supportive

One of the main reasons customers find doing business with us is so enjoyable is that we develop strong relationships, built on a personal level and that contact is regular –differentiating us from many larger manufacturers. Due to our size, we are very flexible and supportive to your needs however great the need.

In Business Together

Through Sureframe Assured, we are able to help develop installer businesses in the North West by providing a variety of training courses designed to improve operational efficiency through In Business Together – a support initiative from WHS Halo -  an innovative, industry leading training and consultancy programme that has trained industry professionals for over 15 years.

Installers can attend training courses on a whole range of industry specific disciplines, from retail selling and improving conversion rates, through to installation and surveying best practices.